Abstract—Recently, more people are working abroad, and there is an increasing number of people with mental health problems. It is very difficult to find a place to get treatment, therefore online counseling is becoming more and more popular these days. We are making an online web counseling system to support the mental health of people working abroad. The design of this web counseling site needs to be in color, and the screen is all they can see, and people who look at a web site may be alerted about something hidden, so what they see on this screen should help them feel comfortable and be encouraged to try online counseling. We researched the way online counseling is conducted in foreign countries. We noticed that the color of this web counseling site is different depending on which country you are from. When it comes to web counseling, color is definitely important.

Index Terms—web counseling, design, analysis of variance, international comparison  

Cite: Takaaki Goto, Chieko Kato, Futoshi Sugimoto, and Kensei Tsuchida, "An International Comparison on Need Analysis of Web Counseling System Design," Journal of Emerging Technologies in Web Intelligence, Vol. 4, No. 3, pp. 297-300, August 2012. doi:10.4304/jetwi.4.3.297-300