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Drivers of E-Government and E-Business in Jordan

Rand A. Obeidat1 and Emad A. Abu-Shanab2
1. Jordan University of Science & Technology, Department of Computer Information Systems, Jordan
2. Yarmouk University, Department of Management Information Systems, Jordan
Abstract—With the global emergence of e-government and its potential benefits to citizens in all its endeavors, there has been a growing need for research on drivers influencing the adoption of e-government services. This paper focuses on drivers influencing the adoption of e- government services among business organizations; hoping to have a better delivery of government services, the increased transparency and availability of information, and the improved interaction with businesses. Jordan is currently striving to move forward in egovernment. However, figures reported in the Economist Intelligence Unit's (EIU) E- Readiness Ranking Report for the year 2008, Jordan ranked 53 out of 70 among countries with respect to its business environment. Also, Jordan ranked 50 among 192 countries according to the UN Global survey of e- government readiness in 2008. This paper aims to review the relationship between e-business and egovernment in general, as well as e- government and ebusiness readiness indicators particularly in Jordan. In addition, it examines the motivators and barriers for adopting e- government among business organizations. Jordan needs to overcome barriers for adopting egovernment among businesses, and reduce the gap between e-government and e-business with a mutual effort from both parties.

Index Terms—jordan, G2B, motivators and barriers, EGovernment, e-business  

Cite: Rand A. Obeidat and Emad A. Abu-Shanab, "Drivers of E-Government and E-Business in Jordan," Journal of Emerging Technologies in Web Intelligence, Vol. 2, No. 3, pp. 204-211, August 2010. doi:10.4304/jetwi.2.3.204-211
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